How to replace the battery of a mobile base station

Do I need to replace my base station's batteries?

If you're not certain which system you have, see the Which Version of the SimpliSafe® System Do I Have article. You will likely never need to replace your Base Station's batteries as they are rechargeable and meant to last. The Base Station takes four (4) 1.2V, 1300mAh nickel-metal hydride (NiMH) rechargeable batteries.

How many batteries does the base station take?

The Base Station takes four (4) 1.2V, 1300mAh nickel-metal hydride (NiMH) rechargeable batteries. Regular alkaline batteries should never be inserted into the Base Station, as they may damage the device. Once you have acquired the necessary NiMH rechargeable batteries, you can follow the steps below to replace them:

How do I replace a base station?

To replace a base station, remove the old Base Station (including the batteries and power adapter) and return it to SimpliSafe using the enclosed, pre-paid USPS mailing label. Then, plug the new Base Station into the power outlet. Your existing sensors should already be pre-programmed in this replacement system.

Can you put alkaline batteries in a base station?

NEVER insert regular alkaline batteries into the Base Station as they may damage the device. Plug your Base Station back into power. Was this helpful? Does your Keypad look like the one pictured to the left?